Shipping Policy

Thank you for shopping with Thandichai. Below are the details of our shipping policy to help you understand how and when your order will be delivered.

1. Order Processing Time

All orders are processed within 4-10 business days (excluding weekends and holidays) after receiving your order confirmation.

You will receive an email notification once your order has been shipped.

2. Shipping Rates & Delivery Time

We offer delivery across India.

Shipping Method	Estimated Delivery Time	Charges
Standard Shipping	4–7 business days	As per product weight
Express Shipping	1–3 business days	As per product weight
Free Shipping Offer	On orders above ₹ [X]	As per product weight

Note: Delivery times may vary based on your location and unforeseen delays (e.g., courier issues, weather conditions).

3. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. You can track your order through our website or directly through the courier partner’s tracking portal.

4. Delivery Locations

We currently ship across India. If your location is not serviceable by our delivery partners, we will notify you and process a full refund.

5. Delays and Exceptions

Thandichai is not liable for delays caused by:

Incorrect or incomplete shipping addresses.

Courier delays or force majeure events.

Remote or difficult-to-access delivery areas.

6. Damaged or Lost Orders

If your order arrives damaged or doesn’t arrive at all:

For lost shipments, please contact us after 7 days of the estimated delivery date.

7. Contact Us

If you have any questions about shipping or need help with your order, contact us at:

Thandichai
📧 Email: Thandichaiweb@gmail.com