Payment Policy

Thank you for shopping with Thandichai. This Payment Policy outlines the terms and conditions related to payments made on our website www.Thandichai.com.

1. Accepted Payment Methods

We accept the following payment methods:

Credit Cards (Visa, MasterCard, RuPay, American Express)

Debit Cards

UPI (Google Pay, PhonePe, Paytm, etc.)

Net Banking

Wallets (Paytm, Mobikwik, etc.)

Cash on Delivery (COD) – Available for select locations*

Note: Additional COD charges may apply. Availability of COD depends on your pin code.

2. Payment Processing

All payments are processed through secure, PCI-DSS-compliant third-party payment gateways.

You will receive a confirmation email/SMS once your payment is successfully completed.

In case of a payment failure, you may retry or use an alternative method.

3. Pricing and Currency

All product prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

We reserve the right to change prices at any time without prior notice.

4. Order Confirmation

Orders are considered confirmed only after successful payment.

In case of payment confirmation delays, please allow up to 24 hours. If the issue persists, contact us.

5. Refunds & Cancellations

For refund and cancellation requests, please refer to our Return & Refund Policy.

Refunds (if applicable) will be processed to the original payment method within 5–7 business days.

6. Payment Security

We do not store your credit/debit card or net banking details on our servers.

All transactions are encrypted and handled by secure payment gateways.

7. Contact for Payment Issues

If you experience any issues during payment or have been charged incorrectly, please contact us immediately:

Thandichai
📧 Email: thandichaiweb@gmail.com
🌐 Website: www.Thandichai.com