Thandichai believes in customer satisfaction, If you receive a different product that is not the same as per your original order Or If you receive a product which is not as per the specifications ordered by you. We will replace the product to your satisfaction at no extra cost.
Some of the example are-
**Not Working Item
Condition for return:
1. Please notify us of receipt of a Different product or any above such criteria within maximum 48 hours of delivery.
2. Return will not acceptable if physical damage to the box or to the product.
3. Products/Items should be Unused.
4. Return will not acceptable Is returned without original packaging ,accessories and Invoices.
5. Reverse pickup facility is not available, Only self-return option is available, You have to send the item through registered post with original packaging and Invoice. Also self-return charges upto Rs.100 will be provided by you as a gift certificate code.
If your returned product is approved for refund. We will process the refund after receipt of the product by us.
1. The charged amount will be refunded to you within 7 working days after receiving the product.
2. If your Order Placed through Gift Certificates of Thandichai, refund would be provided in a fresh Gift Certificate of the same value
3.For any Other Issue mail us at Thandichaiweb@gmail.com or whatsapp or Call 8588990222 Please complete the form below to request an RMA number.